Terms of Service

Last updated: 8 October 2026

1. The service

Izara provides a subscription-based business operations platform covering HR, CRM, finance, invoicing, service management, support and related modules. By creating a workspace you accept these terms on behalf of your organization.

2. Workspaces & accounts

3. Subscriptions & billing

Plans are billed in AED per the pricing published at signup or as agreed in writing. If a subscription lapses, access to the workspace is suspended until payment is restored. Published prices may change with notice; changes never apply retroactively to a paid period.

4. Your data

Everything your team enters into your workspace remains your property. We process it only to operate the service, as described in the Privacy Policy. You can request an export of your data at any time.

5. Acceptable use

You agree not to misuse the service — including attempting to access other tenants' data, circumventing security controls, sending unlawful communications through the platform, or reselling access without an agreement.

6. Availability & support

We aim for high availability but do not guarantee uninterrupted service. Planned maintenance is announced in advance where possible. Support is available on business days, Sunday to Thursday, 09:00–18:00 UAE time (UTC+4).

7. Liability

The service is provided on an 'as is' basis. To the maximum extent permitted by law, our aggregate liability for any claim is limited to the subscription fees paid in the twelve months preceding the claim.

8. Termination

You may close your workspace at any time. We may suspend or terminate a workspace for material breach of these terms, with notice where practicable. On termination, data is handled per the retention rules in the Privacy Policy.

9. Governing law & contact

These terms are governed by the laws of the United Arab Emirates. Questions: team@izara.ae

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